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Support Number | Problem | Escape Incident | Priority | Module | Activity | Org | Open Date | Status | Status Date |
---|---|---|---|---|---|---|---|---|---|
SR000049 | Loaded amounts dont match Labor Distribution report Pay10a | Critical | Finance | Budget | 20 | 11/15/2017 | New | 11/17/2017 | |
SR000042 | Allow Date Range in report prompt | ESC51266 | Medium | Finance | reports | ALL | 8/17/2015 | Development | |
SR000041 | Install Escape Client for SELPA Lora Gonzalez | Medium | Escape Client | install | 10 | 7/24/2015 | closed | 7/24/2015 | |
SR000040 | Cannot update existing Report Favorites | Medium | Finance | Reports | 10 | 7/15/2015 | closed | 7/15/2015 | |
SR000043 | Cancelled AP check in 2015 instead of 2016. | ESC50425 | Medium | Finance | AP-Checks | 20 | 7/14/2015 | Development | |
SR000044 | Pay07 Text Output is losing characters | ESC50026 | Low | HR/Payroll | Payroll Reports | All | 6/25/2015 | Development | |
SR000016 | Mulit-Year budget projections not consistent | ESC49733 | Medium | Finance | Fiscal | 20 | 6/16/2015 | closed | 6/19/2015 |
SR000017 | Making Prior Year Accounts Payable Payments in the New Year | ESC49699 | Medium | Finance | AP | 10 | 6/15/2015 | waiting-customer | 6/15/2015 |
SR000018 | Leaves - Year end process | ESC49650 | Medium | HR/Payroll | Employment | 10 | 6/12/2015 | waiting-customer | 6/15/2015 |
SR000019 | Adjust Budget in Object 9130 - Revolving Cash | ESC49564 | Medium | Finance | Budget | 10 | 6/9/2015 | waiting-customer | 6/9/2015 |
SR000015 | Cancelled PY vendor check not in Cash | ESC49554 | Medium | HR/Payroll | cancel check | 10 | 6/9/2015 | closed | 6/10/2015 |
SR000014 | H/W amount for Vacancy with partial FTE is not displaying the correct amount. | ESC49542 | Medium | Finance | Budget Management | 20 | 6/8/2015 | opened | 6/8/2015 |
SR000012 | No reversal Positive Pay (API) file generated | ESC49462 | Low | HR/Payroll | processes | ALL | 6/4/2015 | closed | 6/4/2015 |
SR000010 | Benefit Cap increase with Retro to FY14-15 | ESC49403 | Medium | HR/Payroll | payroll | 40 | 6/2/2015 | opened | 6/2/2015 |
SR000009 | Pay17 is missing EmpID prompt | ESC49340 | Medium | HR/Payroll | reports | ALL | 5/28/2015 | closed | 6/1/2015 |
SR000006 | Need access to STRS Editor Delete (and Add) tasks | Medium | HR/Payroll | retirement | ALL | 5/27/2015 | closed | 5/27/2015 | |
SR000013 | New Signature for Paycheck and PY Vendor Check | ESC48819 | Medium | HR/Payroll | setup | ALL | 4/28/2015 | waiting-customer | 4/28/2015 |
SR000005 | Emp 10 report needs data added | ESC48745 | Medium | HR/Payroll | reports | 20 | 4/23/2015 | in progress | 5/27/2015 |
SR000007 | Setting up sick leave for Org 50 | ESC48443 | Medium | HR/Payroll | setup | 50 | 4/2/2015 | waiting-customer | 5/27/2015 |
SR000045 | Does not erturn any data - just blank page | ESC47880 | High | HR/Payroll | payroll reports | All | 3/3/2015 | Development |